The Philippines is 2 hours behind east coast Australia and 1.5 hours behind South Australia. It shares the same time zone as Perth. During daylight savings, the Philippines is 3 hours behind east coast Australia and 2.5 hours behind South Australia. The Philippines is 4 hours behind mainland New Zealand and 5 hours during daylight savings. Many Candidates are highly flexible regarding their start times so if you require a specific start time, we’re confident we can place a candidate that will work around your needs.
Our typical team members are University Graduates and have a minimum of 2 years prior experience in Business Administration or in a Business Outsourcing role. If you’re looking for specialist expertise in a particular discipline, we’ll recruit for that particular skill set and the role being filled..
Staff retention is key to our ongoing success. Our team members work exclusively for the same clients month upon month and year upon year, so it’s imperative that our staff are treated well. They are paid well above minimum wage and this allows us to attract a higher calibre of recruits. Our salaries exceed the majority of our competitors even taking into consideration the higher wages paid to staff working night shift. We abide strictly by the Philippine Labour Laws that are purposefully designed to protect the “worker”.vOur hours are largely day shifts and Monday to Friday. We have a full time company Nurse. And most importantly, our full time team members are provided with health care upon attaining 2 years of service with REassist. Unlike Australia or New Zealand this type of benefit is not affordable to the general Philippine working population.
No, you definitely do not. REassist is a success based business so you can opt out at any time with 4 weeks notice. The flexibility we offer is one of the primary advantages of using our service over a local employment solution.
Baguio City is a major city and holiday destination in the Philippines. Historically the primary industry of the City has been “Education” with 4 major Universities having campuses here. While getting to the Baguio City is a a longer trip trip for Western visitors, it’s a provides a large talent pool of potential candidates graduating from University. Being located in Baguio CIty gives us a significant recruiting advantage.
There is no “one size fits all” answer to this question. Subsequently we will facilitate any means of communication that suits your requirements. You can…
Phone / Email / Messenger / Google Hang Out / Google Chat / Viber / Whats App / Slack / Skype / Zoom / GoToMeeting…
You get the picture!
Billing is simple and straightforward. You are billed one week in arrears and one week in advance via Direct Debit. You can pay by Credit Card or directly from your bank account. The fees for these options are stated on our DDR forms. NB. The fees associated with each payment option are levied by the provider and REassist does not “clip this ticket” in any way. (Ian this doesn’t sound clear to me. Can we clarify this by saying you are billed in advance for the coming 2 weeks?. Should we add that Filipino legislation has strict timeliness around Staff payments)
Note that the T&Cs for Australian clients are different to those for New Zealand based clients due to different rules around international billing. Please contact us and we’ll send you the appropriate T&C’s.
